Modular  Flexible  Scalable

Fulfillment solutions for retailers of all industries

We connect your store network and eCommerce! With the fulfillmenttools software, you optimize your omnichannel fulfillment through more efficient processes and create the basis for ship-from-store, click & collect, and all other delivery or pickup models.

arko and Hussel go omni- channel with fulfillmenttools

State-of-the-art buying experiences for confectionery lovers: In the future, arko's and Hussel's high quality standards will also be reflected in the service offering and the supporting fulfillment processes. All stores will be linked to fulfillmenttools and will benefit from seamless eCommerce integration.

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IDC European Retail Summit – 22 Sept. '22 – online

New customer requirements, efficient processes, environmental & financial sustainability are just some of the topics at this year's IDC European Retail Summit. Get your free ticket & meet our experts!

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German fashion industry: cutting through smoke & mirrors

In our analysis of the 80 largest fashion retailers in Germany, we find that their online and offline businesses are not sufficiently connected and hardly any retailer offers a "perfect” click & collect experience. Do you want to know how you perform?

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Exploit synergies of online retailing and store network

Your benefits with fulfillmenttools


Improved profitability


Optimal use of resources

Operational efficiency

custom / Kundenzufriedenheit

Higher customer satisfaction

From order management to returns

fulfillmenttools covers all key fulfillment processes – from the management of incoming online orders and their intelligent distribution to the optimal fulfillment location, to the picking of orders in store and shipping or handover to the customer as well as returns.

Your use cases

Improve you customers' shopping experience

Click & Collect / Click & Reserve

Click & Meet

In-Store Order

Next / Same Day Delivery

Quick Commerce

Returns Management

Your use cases

Optimize your processes

Order Management & Routing

Inventory Management


In-Store Fulfillment

fulfillmenttools has extensive omnichannel expertise in the food industry. This has enabled us to benefit greatly from their technology and process consulting. This expertise can also be seen in the fulfillmenttools system, which offers cloud-based and modular solutions for omnichannel fulfillment processes and can be perfectly adapted to our needs and requirements whilst scaling easily.

Sabrina Terwort-DuczekProject Manager Online Platforms & Head of Trade & Shopper Marketing, arko GmbH

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Exploit your sales and savings potentials

We help you to use optimized fulfillment processes as a growth booster
and increase your profitability

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Further information

Whitepaper: our omnichannel fulfillment infohub

Read up on everything you need to know about flexible fulfillment processes and get valuable practical tips on how to implement your use cases.

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Infographics: figures, data and facts in eCommerce

Learn more about all important omnichannel fulfillment services and gain market insights for your industry and beyond.

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Join the team: Shape the digitalization of the retail industry with us

Become part of our #nerdherd! Whether in sales, marketing, recruiting or in the product & technology area – we look forward to receiving your application.

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