Modular  Flexible  Scalable

Fulfillment softwarefor retailers

We connect your store network and eCommerce! With the fulfillmenttools software, you optimize your omnichannel fulfillment through more efficient processes and create the basis for ship-from-store, click & collect, and all other delivery or pickup models.

fulfillmenttools recognized in the Gartner Market Guide for Retail Distributed Order Management Systems 2022

Gartner has recognized fulfillmenttools in its Market Guide for Retail Distributed Order Management Systems 2022 as one of only 20 representative vendors worldwide.

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fulfillmenttools recognized in the Forrester Order Management System Landscape, Q4 2022

We are thrilled to announce that we have been recognized as a notable vendor in the Forrester Order Management System Landscape, Q4 2022 – one of only a few companies globally.

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Food delivery at the desired time by delio – supermarket online

Lite e-Commerce has launched a new service called delio – supermarket online. It aims at busy urban dwellers with tight schedules. The customers can order food and non food products easily and pick a preferred time slot for the delivery – on the next or even same day.

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At a glance: Our highlights 2022

In 2022, we have set new milestones and continued to grow. Here are a few of our highlights at a glance!

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EuroShop – 26 Feb-02 Mar'23 – Duesseldorf, Germany

The Who's Who of retail meets at EuroShop. Our team looks forward to welcoming you at our stand. Join also our presentation on February 27 on "How arko/Hussel optimizes the customer experience through intelligent networking of off- and online channels".

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Exploit synergies of online retailing and store network

Your benefits with fulfillmenttools


Improved profitability


Optimal use of resources

Operational efficiency

custom / Kundenzufriedenheit

Higher customer satisfaction

From order management to returns

fulfillmenttools covers all key fulfillment processes – from the management of incoming online orders and their intelligent distribution to the optimal fulfillment location, to the picking of orders in store and shipping or handover to the customer as well as returns.

Your use cases

Improve you customers' shopping experience

Click & Collect / Click & Reserve

Click & Meet

In-Store Order

Next / Same Day Delivery

Quick Commerce

Returns Management

Your use cases

Optimize your processes

Order Management & Routing

Inventory Management


In-Store Fulfillment

fulfillmenttools has extensive omnichannel expertise in the food industry. This has enabled us to benefit greatly from their technology and process consulting. This expertise can also be seen in the fulfillmenttools system, which offers cloud-based and modular solutions for omnichannel fulfillment processes and can be perfectly adapted to our needs and requirements whilst scaling easily.

Sabrina Terwort-DuczekProject Manager Online Platforms & Head of Trade & Shopper Marketing, arko GmbH

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Exploit your sales and savings potentials

We help you to use optimized fulfillment processes as a growth booster
and increase your profitability

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Further information

Whitepaper: our omnichannel fulfillment infohub

Read up on everything you need to know about flexible fulfillment processes and get valuable practical tips on how to implement your use cases.

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Infographics: figures, data and facts in eCommerce

Learn more about all important omnichannel fulfillment services and gain market insights for your industry and beyond.

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Join the team: Shape the digitalization of the retail industry with us

Become part of our #nerdherd! Whether in sales, marketing, recruiting or in the product & technology area – we look forward to receiving your application.

Open positions