Revolutionize your Fulfillment Processes
We connect your store network and eCommerce! Optimize your omnichannel fulfillment through leaner and more efficient processes with the fulfillmenttools platform. At the same time, you create the basis for ship-from-store, click & collect, and all other delivery or collection models – thus improving customer satisfaction.
Whitepaper Click & Collect
Learn how retailers can benefit from a Click & Collect service and what factors to consider when implementing it.
We accompany retailers of all industries on their way to digitalization
The individual modules offered by the fulfillmenttools platform support you at every step of the eCommerce order fulfillment process. From order receipt to shipment to the customer, the solutions of fulfillmenttools cover all core processes of in-store fulfillment.
Distributed Order Management System
The distributed order management system (DOMS) ensures intelligent order forwarding to your warehouses and stores. By referring to rules and parameters defined by the retailer, the system always finds the optimum location to process orders. It also takes other variables into account, such as customer proximity, costs, and capacity levels. This makes the DOMS one of the most powerful enablers in successfully introducing ship-from-store.
In-Store Fulfillment
Printed picking lists are now a thing of the past. Our intuitive solution supports staff in picking online orders and in the store by providing them with detailed, step-by-step instructions. At the same time, it allows users to monitor and adjust store inventories. The app can be used on any modern Android device and offers user-friendly operation.
Shipping Integration
With fulfillmenttools, not only do you optimize individual fulfillment processes, the system also allows you to improve the transitions between different processes. Thanks to our shipping integration module, you can quickly transfer prepared orders to any carrier. In addition to automating processes – from label printing to notifications – it also facilitates fast shipping and the tracking and tracing of deliveries.
Backoffice & Analytics
The Backoffice & Analytics module offers you real-time insights into data for optimal management and detailed monitoring. Set up configurations at a store level and view customizable KPIs. This not only allows you to oversee and control eCommerce fulfillment, it also makes child’s play of adjustments.
Increase operational efficiency
With fulfillmenttools, you can optimize resources in store, such as stock by location or staff schedules. The system also enables you to minimize sell-out articles. At the same time, in addition to upgrading the role played by stores and increasing foot traffic thanks to modules such as click & collect, you also improve capacity planning and turnover.
Raise customer satisfaction
Take your customer service to the next level: Use your store network as a lever to enable same-day or next-day delivery – and while you’re at it: expand your assortment. fulfillmenttools lays a foundation for click & collect and store returns, allowing you to offer a seamless, cross-channel customer experience.
Scale-up your eCommerce
As sales fueled by eCommerce continue to grow, it’s becoming more and more important to optimize processes. Reduce process complexity by means of the fulfillmenttools platform, which also helps your infrastructure to become more flexible. Our modules digitalize and automate your fulfillment processes, allowing you to expand your eCommerce business smoothly at your own pace.
Improve and expand your services
Offer your customers an optimized omnichannel experience. With fulfillmenttools, you can establish even more points of contact with your customers through easy-to-implement models such as click & collect and store returns. As you’d expect, this also increases customer loyalty.
Enable same-day delivery
Fulfill incoming orders via the nearest delivery point – whether it’s a store or a warehouse – and delight your customers with short delivery times. Models like ship-from-store allow you to achieve efficient omnichannel fulfillment in parallel to optimizing processes.
Offer more delivery options and complete orders
By integrating stores into your eCommerce processes, your customers can choose from a wider range of products and benefit from improved product availability. At the same time, you can simplify fulfillment processes and make them leaner.
State of the Art Software Architecture
Make your processes more efficient with a flexible software-as-a-service (SaaS) solution. Thanks to its modern software architecture, the fulfillmenttools platform is based on the latest technology standards, meaning it also scales up effortlessly. By basing the platform on building blocks, it’s ready to go in an instant. It’s also easy to expand step by step with additional modules.
The cloud is the ideal solution for quickly and seamlessly scaling the volumes, users or stores that are served by the platform – whenever you need it. At the same time, continuous, automated feature updates and releases make costly system maintenance unnecessary.
The modular structure ensures maximum flexibility when using tools. In addition, the solution can be individually configured and thus adapted to the individual needs of the customer.
Based on API-first principles, the system enables quick and easy integration into existing IT processes and third-party systems.
Click & Collect
Order at home and collect in store. Link your store business and eCommerce with a Click & Collect service and increase your profitability.
Ship-from-Store
Integrate your store network into your fulfillment processes with Ship-from-Store. In this way, you shorten shipping times and make ideal use of your store resources.
Careers
Shaping the future of eCommerce fulfillment with fulfillmenttools.
Take your next career step with us!
About us
As an independent start-up of REWE digital, our team combines many years of experience in traditional retailing and omnichannel fulfilment with profound technical expertise. We understand your challenges on both process and technology level and help you to successfully link your store and online business with our fulfillmenttools platform.
Contact us
Would you like to know more? Send us a message - we look forward to a personal conversation and will be happy to discuss your options.
Contact us
Would you like to know more? Send us a message – we look forward to a personal conversation and will be happy to discuss your options.
Contact us
Would you like to know more? Send us a message – we look forward to a personal conversation and will be happy to discuss your options.
