Whitepaper

Within the scope of a mystery shopping study, we have inventigated the Click & Collect offers in the German fashion industry. For this purpose, the Click & Collect shopping experience at various fashion retailers was assessed by test purchases from the customer's point of view. Read in our study, all about omnichannel gaps and how to create a seamless customer journey.

Read in our whitepaper what fashion customers want when shopping, why an omnichannel strategy is worthwhile for retailers, how to meet customer expectations with an omnichannel fulfillment strategy and practical tips on how to achieve profitable omnichannel fulfillment in 5 steps.

Read in our whitepaper, why online food trade is booming, what customers wish for when buying food online, how retailers solve their fulfillment challenges, why fulfillmenttools’ platform technology is ideal for eFood retailers and how you can benefit from our process know-how through our REWE origin.

Read in our whitepaper how seamless omnichannel fulfillment can create sustainable value for you and your customers, improve your profitability, and streamline your operations.

Read in our whitepaper how omnichannel fulfillment fits into your digital transformation strategy, how omnichannel fulfillment connects you online and offline business, why automated omnichannel fulfillment is crucial and more about the challenges of omnichannel fulfillment.

Read in our whitepaper why omnichannel fulfillment strengthens your competitiveness, how to make your omnichannel fulfillment profitable and which advantages omnichannel fulfillment offers you as a retailer.

Read in our whitepaper how eCommerce and omnichannel are driving digitisation in the retail sector, why modern software architecture is crucial for optimal omnichannel fulfilment, which criteria you should consider when selecting software solutions and how to combine maximum customisability and performance with a modern software architecture.

Learn in our whitepaper how to successfully enter the omnichannel business with click-and-collect, why customers prefer a click-and-collect service, what advantages click-and-collect offers retailers and which factors to consider when implementing click-and-collect.

Learn in our whitepaper, how to set up your eCommerce fulfillment flexibly, hwo to connect your store network and eCommerce and optimize your fulfillment processes with models like Ship-from-Store and Click & Collect as well as how to create the perfect omnichannel shopping experience.

Learn in our whitepaper how to make your eCommerce fulfillment more flexible, use your stores as mini-shipping warehouses, supply your customers faster than the competition does and how to reduce your out-of-stock and your ecological footprint.