Security at fulfillmenttools
Your trust is our foundation
We build, operate, and continuously improve our Agentic Order Management System with one clear priority: protecting your data and ensuring the reliability your business depends on.

Built for security and reliability
Information security isn’t an add-on. It’s a fundamental part of our organizational strategy.
Architectural security
fulfillmenttools is based on state-of-the-art technology. On all levels of engineering and architecture, security is a core concern.
Operational security
Security is built into every step of our agile practices through automated multi‑level testing, continuous reviews, and strict quality measurements.
Physical security
We ensure physical and network security through WPA2‑secured SSO access, centrally managed and encrypted company devices, and facility protections.
Performance management
Our cloud‑native setup ensures that the fulfillmenttools scales automatically during peak loads, keeps latency low, and maintains the responsiveness required.
Compliance
Data privacy and security are core values, and we ensure that promise through ongoing reviews of our third-party data processors.
Business continuity management
All parts of our infrastructure are continually reviewed for resilience in the event of external catastrophes, data center outages, human error, or criminal activity.
Built on trust, secured for scale
EU‑hosted, GDPR‑compliant, and backed by REWE Group to ensure enterprise‑grade protection for your commerce operations.
Hosted on Google Cloud
fulfillmenttools runs on Google Cloud infrastructure, ensuring highest data protection and compliance all around the globe.
- High availability and built‑in security features
- Ability to scale instantly during peak operations
- Possibility to deploy all over the world

REWE Group backing
fulfillmenttools is a subsidiary of REWE Group, one of Europe’s largest retail and tourism cooperatives, giving us access to the mature security standards and corporate governance of a major enterprise.
- Strict compliance frameworks
- Robust security culture of a multinational retailer
- Stability, reliability, and long‑term security

GDPR compliance
fulfillmenttools is designed to meet strict GDPR requirements, including secure data processing, transparent access control, and adherence to EU privacy standards.
- Data is only accessed by authorized individuals
- Robust auditing and monitoring practices
- Compliance with the principles of purpose limitation and accountability
