The challenge
Your store network. Fully activated.
Most retailers operate stores with significant fulfillment potential that remains disconnected from online demand. Without an Agentic Order Management System that activates local inventory, online orders get canceled while products sit on nearby shelves.
Warehouse stockouts while stores hold inventory
Click-and-collect fails due to poor stock accuracy
Store teams lack tools for online fulfillment
Facts
The business value of activating your store network
Key figures on the commercial and operational impact of store-based fulfillment.
40%
lower fulfillment costs when shipping from store (Statista, 2024)
19%
higher purchase likelihood with omnichannel pickup options (Forrester, 2024)
30%
higher inventory utilization when store fulfillment nodes are activated (Gartner, 2024)
Turn existing infrastructure into performance
Key success factors
Activating stores for ship-from-store, click-and-collect, or in-store returns requires real-time store-level inventory, purpose-built associate tools, and an orchestration layer that determines the right store for every order — without disrupting retail operations.
Ship-from-store
Click-and-collect
Intelligent orchestration across network
Automatically assign each order to bext placed store to fulfill it — based on real-time stock levels
AI agents optimize store assignment
Continuously optimizing store order routing based on performance data
Network-wide operational visibility
Real-time monitoring of fulfillment activity, order progress and exceptions across every store
Carrier orchestration from the store
Automatically select the optimal carrier for each store shipment based on costs and speed
Performance tracking across locations
Monitor performance across locations to optimize fulfillment operations continuously
Execution that matches the promise
Accurate store-level inventory at checkout and guided workflows ensure orders are prepared and handed over on time
Guided in-store workflows for stores
Store associates receive click-and-collect orders through a structured app workflow with clear tasks and handover steps
In-store returns enhance store visits
Stores become return acceptance points, cutting transport costs and generating in-store visits
Automated customer notifications
Real-time dashboards surface pickup readiness and SLA compliance across all stores
Performance tracking across stores
Monitor performance across locations to optimize fulfillment operations continuously
Roadmap to omnichannel success
Blueprint for scalable implementation, from basic operations to AI-driven unified commerce.
Basic Agentic Order Management
Establish AI-driven core order visibility and basic routing in key physical stores and warehouses.
Use Cases
- Order routing
- Ship-from-store / warehouses
- Click-and-collect
- Global inventory sync
Scope
Piloting of core locations
Advanced Order Management
Optimize intelligent inventory and multi-node fulfillment logic for better efficiency.
Use Cases
- Real-time inventory visibility
- Intelligent shop availabilities
- Customized order routing
- Manage returns
Scope
National rollout across brands
Sophisticated Order Management
Implement high-level customer-centric logic for complex scenarios with AI agents.
Use Cases
- Pre- and Back-order handling
- Promising for multi-brands
- Automated exception handling
- Loyalty driven routing
Scope
Full network integration
Unified Network Commerce
Achieve seamless integration across all touchpoints and maximize business revenues.
Use Cases
- Ship-to-store pickup and delivery orders
- Endless aisle
- Dynamic AI routing
Scope
Global scale and optimization
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Leverage your business
Maximize your potential now
Let us optimize your fulfillment processes together.