Our solution in action

Our customers' success stories

Learn how customers from various industries master their omnichannel challenges with an AI-driven Order Management System.

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Case studies

Our case studies

See how customers succeed with fulfillmenttools.

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FMCG and food

On-point delivery dates through Advanced Order Routing

fulfillmenttools case study

Luxury and premium brand

Premium fulfillment at the heart of every order

fulfillmenttools case study

Lifestyle and fashion

How Jeans Fritz leverages omnichannel fulfillment

fulfillmenttools case study

Lifestyle and fashion

Multi‑Brand retail business across thousands of islands

fulfillmenttools case study

FMCG and food

B2B and wholesale

Bringing transparency to every order at PAPER & TEA

fulfillmenttools case study

Lifestyle and fashion

BLACKOUT masters fulfillment without a warehouse

fulfillmenttools case study

FMCG and food

Sweetly connected: How arko/HUSSEL masters omnichannel

fulfillmenttools case study

FMCG and food

Click to door in 15 minutes: Lite powering eFood

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Trusted by europe’s leading retailers & certified at enterprise level

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Customer quotes

We let our clients do the talking

Find out why our customers love us.

To serve our customers across various channels in the most cost-optimized way possible, we need a holistic supply chain planning and control concept that standardizes, streamlines, and, where possible, automates processes. With fulfillmenttools’ order management system, we have found exactly the right solution

Marco Rebohm

Marco Rebohm

Managing Director Logistics & Supply Chain at Thalia

We need a system that unifies our inventory management and ensures that customers always have accurate information regarding delivery and availability. At the same time, it must enable us to fulfill orders efficiently. With fulfillmenttools’ Order Management System, we’ve found the right solution.

Severin Canisius

Severin Canisius

CIO at Deichmann

"The transition from an inhouse monolithic platform to a modular Composable Commerce solution is the essential foundation for our future growth and expansion at BLUME2000, Thanks to professional support, the project and software implementation were successfully completed in just 150 days up to the go-live"

Sven Klenner

Sven Klenner

Board Member at BLUME2000

"Thanks to fulfillmenttools’ software, we can implement concepts such aus ship-from-store and click and reserve. This has enabled us to take our customer journey to a new level, save costs and make our processes more efficient. Thanks to the modern technology, integration was easy and we can scale and grow according to our needs"

Falko Schäfer

Falko Schäfer

Head of E-Commerce at BLACKOUT

"Our biggest challenge is to handle the multi complex order management for the large number of islands around Indonesia. Due to the smart and unique routing options of the fulfillmenttools Distributed Order Management System, our operations are now able to serve customers more flexible and with a minimum principle cost."

Chitranjan Singh

Chitranjan Singh

Group Technology Director at Kanmo Group

"By automating the order lifecycle and orchestrating individual orders across multiple locations, partners, and systems, we can now provide a seamless yet personalized fulfillment service that meets the high expectations of our luxury customers."

Frank Hennigfeld

Frank Hennigfeld

CDO at WEMPE

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BLUME2000

On-point delivery dates through Advanced Order Routing

The automation of order-routing processes enables BLUME2000 to identify the best fulfillment locations and ensure precise delivery according to fixed delivery dates.

On-point delivery dates through Advanced Order Routing

Wempe

Premium fulfillment at the heart of every order

WEMPE uses fulfillmenttools to automate the order lifecycle and orchestrate individual orders across boutiques, partners and systems — delivering a seamless, personalized fulfillment experience of luxury customers.

Premium fulfillment at the heart of every order

Jeans Fritz

How Jeans Fritz leverages omnichannel fulfillment

Jeans Fritz is strengthening its omnichannel fulfillment by rolling out fulfillmenttools across its German operations to deliver simple, fast, and personal shopping experiences both online and in store.

How Jeans Fritz leverages omnichannel fulfillment

Kanmo Group

Multi‑Brand retail business across thousands of islands

Kanmo needed a scalable, API‑first solution to create one view on inventory and orders across stores, warehouses and brands. The composable Distributed Order Management System from fulfillmenttools proved to be the ideal fit.

Multi‑Brand retail business across thousands of islands

Paper & Tea

Bringing transparency to every order at PAPER & TEA

The automation of Order Routing processes enables PAPER & TEA to bring transparency to every order and determine the best fulfillment location based on individual criteria and flexibility in fulfillment processes.

Bringing transparency to every order at PAPER & TEA