The challenge

Smart orchestration.
Lower costs.

Inefficient order orchestration and inventory levels are key cost drivers in fulfillment operations. Without an Agentic Order Management System, cost optimization remains manual and difficult to scale.

Static order routing instead of real-time fulfillment

Inventory inaccuracies cause cancellations

Limited visibility of cost drivers in fulfillment network

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Facts

The cost of inefficient fulfillment is measurable

Key figures on cost reduction, operational efficiency, and the impact of fulfillment intelligence.

40%

lower fulfillment costs when shipping from store
(McKinsey)

53%

of total shipping costs come from last-mile delivery
(Statista)

25%

cost reduction through omnichannel fulfillment (Forrester)

Cut fulfillment costs at scale

Key success factors

Reduce costs through increased efficiency and improved resource utilization.

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Optimize order routing in real time

Automatically assign orders to the most cost-efficient location based on business criteria.

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Improve inventories across all channels

Enable real-time inventory visibility to reduce cancellations, reshipments and lost sales

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Scale fulfillment operations efficiently

Automate your processes such as order management, streamline store, and warehouse operations

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Reduce packaging and logistics costs

Leverage distributed fulfillment and ship-from-store to deliver closer to the customer

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Automate delivery and carrier selection

Choose the best carrier for each order based on cost, speed and service level

Product overview

Leverage your cost potential

Set up your sales omnichannel infrastructure and offer your customers a broad service portfolio to increase customer satisfaction and competitiveness.

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Global Inventory Hub

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Availability & Promising

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Advanced Order Routing

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Order Management

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Store Operations

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Analytics

Roadmap to omnichannel success

Blueprint for scalable implementation, from basic operations to AI-driven unified commerce.

1

Basic Agentic Order Management

Establish AI-driven core order visibility and basic routing in key physical stores and warehouses.

Use Cases

  • Order routing
  • Ship-from-store / warehouses
  • Click-and-collect
  • Global inventory sync

Scope

Piloting of core locations

2

Advanced Order Management

Optimize intelligent inventory and multi-node fulfillment logic for better efficiency.

Use Cases

  • Real-time inventory visibility
  • Intelligent shop availabilities
  • Customized order routing
  • Manage returns

Scope

National rollout across brands

3

Sophisticated Order Management

Implement high-level customer-centric logic for complex scenarios with AI agents.

Use Cases

  • Pre- and Back-order handling
  • Promising for multi-brands
  • Automated exception handling
  • Loyalty driven routing

Scope

Full network integration

4

Unified Network Commerce

Achieve seamless integration across all touchpoints and maximize business revenues.

Use Cases

  • Ship-to-store pickup and delivery orders
  • Endless aisle
  • Dynamic AI routing

Scope

Global scale and optimization

Customer success

How leading retailers improve with fulfillmenttools

From inventory visibility to intelligent routing — see how our customers reduce costs, improve delivery performance, and scale their operations.

How Jeans Fritz leverages omnichannel fulfillment

Jeans Fritz

How Jeans Fritz leverages omnichannel fulfillment

Jeans Fritz is strengthening its omnichannel fulfillment by rolling out fulfillmenttools across its German operations to deliver simple, fast, and personal shopping experiences both online and in store.

Multi‑Brand retail business across thousands of islands

Kanmo Group

Multi‑Brand retail business across thousands of islands

Kanmo needed a scalable, API‑first solution to create one view on inventory and orders across stores, warehouses and brands. The composable Distributed Order Management System from fulfillmenttools proved to be the ideal fit.

On-point delivery dates through Advanced Order Routing

BLUME2000

On-point delivery dates through Advanced Order Routing

The automation of order-routing processes enables BLUME2000 to identify the best fulfillment locations and ensure precise delivery according to fixed delivery dates.

Leverage your business

Maximize your potential now

Let us optimize your fulfillment processes together.