About us

Born as a high-tech spin-off from REWE digital and backed by the REWE Group's €96 billion retail ecosystem, fulfillmenttools combines nearly a century of market leadership with cutting-edge SaaS innovation.

We empower global brands to master the complexities of modern fulfillment, turning logistics into a seamless customer experience that directly accelerates revenue. With 90 years of retail heritage and a decade of specialized SaaS expertise, we don't just provide software. We provide the blueprint for scalable commerce success. At the heart of it all is our nerdherd — curious, driven specialists who thrive on pushing the boundaries of what an Agentic Order Management System can do.

Small enough to care. Big enough to scale.

fulfillmenttools at a glance

90 years

Retail heritage

100+

Passionate experts

100%

MACH certified

99,99%

Uptime and availability

24/7

Enterprise support

140 ms

Average time for routing

Who we are

Connected

AI-driven

Composable

Retail-ready

Empowered

One team

Master retail complexity

We scale fulfillment

We empower retailers to orchestrate even the most complex fulfillment network with confidence. fulfillmenttools unifies stores, warehouses, and partners — turning fragmented systems into a scalable operation.

We power clarity with AI

fulfillmenttools connects fulfillment operations with AI-driven decision-making, giving internal agents the intelligence to act and external agents the operational foundation they need.

Engineering excellence

We build the future of retail

We don't wait for the future, we engineer it. We offer modern, best-of-breed technology that helps every retailer stand out with a distinctive shopping experience.

Built from retail reality

We connect retail and cloud

Coming from the REWE Group, we know that order routing is about more than just data. We build software that thrives in the real world and creates genuine value.

Stronger together

We empower every individual

Our best work happens when we feel free to be ourselves. By embracing diversity and inclusion, the nerdherd creates a space where talent knows no borders and every team member can thrive.

One team, one goal

We break down silos

Whether it's tech, sales, or people and culture, we work as one team. We combine the agility of a start-up with the reliability of a global enterprise to achieve the best results together.

Meet Bison Phil

As the embodiment of who we are at fulfillmenttools, meet Phil.
A proud member of our Nerdherd, Phil stands for team spirit, curiosity, reliability and courage to challenge the status quo. With calm strength and tech-nerd charm, he captures our culture: smart problem-solving, continuous learning and building solutions that make a difference.

Phil is a bison from Yellowstone, curious about technology and eager to explore. Frustrated by slow deliveries to his herd back home, he set out across Europe, working with tech companies before discovering fulfillmenttools in Cologne. Drawn to its mission of making order fulfillment faster and smarter, he joined to improve delivery for retailers and for his family in Yellowstone. Today, Cologne is his home, where he and the Nerdherd optimize resources, streamline processes, and create better experiences for customers worldwide.