Backoffice & Analytics
With our solution, you get real-time insights for optimal management, as well as detailed monitoring – based on individualized analyses. This allows data-based decisions to be made, processes to be controlled and optimization measures to be derived.
Status & performance at a glance
With fulfillment processes becoming more and more complex, it’s also becoming more difficult to maintain an overview of what’s happening. In many areas of fulfillment, it’s still not possible to manage processes flexibly and gain proper insights into real-time data. Our backoffice systems combine configuration, controls, and monitoring in one and the same solution – so you can easily monitor business processes and keep everything under control.
- The backoffice system offers you a complete overview of business processes, so you can view orders, stocks, individual sites, and evaluations. This allows you to view everything at a glance in one and the same system.
- Real-time dashboards allow you to quickly monitor store performance. This enables you to immediately work out different ways to make improvements.
- Adjust the settings for your stores directly and independently in the backoffice.
- Define yourself the optimal store stock that should be available in the respective store.
- Opening and picking times are quickly set up and adjusted. Unplanned events, such as the absence of an employee due to illness, can also be taken into account at short notice.
Your benefits with Backoffice & Analytics
React quickly
Our system quickly identifies errors and problems with processes, allowing you to take immediate action and make corrections.
Continuous optimization
By storing data centrally, our solution offers complete transparency, facilitates decisions based on actual facts, and thus contributes to ongoing process improvements.
Improved planning
Thanks to the real-time availability of data, important information on orders and their status can be viewed at any time, and information such as stocks, users and stores can be managed centrally.
View KPIs
Define the KPIs you want to keep track of on the dashboard – ideal for monitoring and managing important processes.
Feature Highlights
Control centrally
Management overviews of KPIs, plus options to manage settings across all stores.
Configuration by individual store
From users, to store capacities, stocks, and picking sequences – all values can be flexibly edited and adjusted for each store.
Display the detailed status of orders
The backoffice system allows you to view order details and the real-time status of each order.
Real-time dashboards
The backoffice system allows you to view order details and the real-time status of each order.
Get in Touch
Do you want to monitor and analyze your processes?
We help you to build individual dashboards to derive recommendations for action and to optimize your processes
Downloads
Seamless omnichannel fulfillment as part of your digitalization
Learn why omnichannel fulfillment is a key component of any retailer's digital transformation and how you can get started easily and quickly.
Intelligent order routing for flexible fulfillment
Learn how you can optimize processes, shorten delivery times and increase customer satisfaction with intelligent order routing.
Software as a success factor in omnichannel fulfillment
Learn why omnichannel fulfillment is a key component of any retailer's digital transformation and how you can get started easily and quickly.