In-store fulfillment solution fof delio by Zabka
Fast & customer-centered food delivery at the desired time
About Lite e-Commerce & delio by Zabka
Lite e-Commerce focuses on creating technology, building products and managing e-commerce operations. The launch of delio – supermarket online is the next step – after the quick commerce service Jush – towards building the company’s market potential.
eCommerce & new technology
Industry
Warsaw, Poland
Headquarters
Business Model: delio by Zabka
To enter the growing market of food delivery, Lite e-Commerce has launched a new service called delio – supermarket online. delio – aimed at busy urban dwellers with tight schedules – delivers a wide range of products, both food and non-food (cosmetics, house-cleaning products, pet food), at very affordable prices. The unique selling proposition of the service is combining the width of the product product mix with speed: delio makes same-day-delivery possible – and easy. The customer picks a preferred one hour time slot on the same or the next day. For order fulfillment delio introduced an online shop, opened its own picking facilities in the form of dark stores and uses zero-emission electric scooters for delivery. delio started in Warsaw, is now present in Cracow, Gdansk and Sopot and will be expanding into more cities in Poland successively.
Eastern Europe
Location
B2C Delivery Service
Business Model
Food & consumer goods
Industry
The challenge
Create a comfortable customer experience
Create an easy and time-saving solution that convinces especially non-tech savvy convenience shoppers
Establish easy & efficient processes
Establish an intuitive app that ensures a quick picking process and easy courier integration
Introduce a flexible & scalable solution
Establish a future-proof solution that is based on a scalable and customizable IT tech stack
Expectations on the fulfillment system
Modern software-as-a-service approach
- Schnelle Integration in andere Systeme und schnelle Inbetriebnahme
- Leistungsfähige, API-basierte Plattform, die eine einfache Implementierung und kundenspezifische Entwicklung von Funktionen ermöglicht
- Stabile Performance der Plattform, auch bei Nachfragespitzen
Reliable, efficient and easy-to-use product
- Intuitive Benutzeroberfläche
- Geringer Schulungsaufwand
- Digitaler Support beim Übergabeprozess an eine Kurierflotte
Cooperative working approach
- Unterstützung bei der Einführung digitaler Prozesse
- Partner mit Erfahrung in der Lebensmittelbranche und Prozess-Know-how, beratender Ansatz und Austausch auf Augenhöhe
Customers expect fast, ultra-modern and convenient online solutions that are tailored to their daily needs. fulfillmenttools helps us to offer new quality in the “express same-day delivery” market. delio’s goal is to deliver a wide range of products at affordable prices very quickly. We offer our clientbase the fastest delivery in this sector, even within an hour of placing an order. This is our response to the lack of free time, which has become a sign of the modern world.
— Wojciech Krok, CEO Lite e-Commerce
The fulfillmenttools solution
Provide an intuitive and easy-to-understand in-itore fulfillment solution including order overview, picking module and handover app
Consultation in establishing digital processes by sharing best practices from the German eFood market leader REWE
Introduce an end-2-end commerce process with only 4 providers
Customization of the in-store fulfillment solution to meet the needs of the customer
Benefit from seamless omnichannel fulfillment
Learn why you should start your digital transformation with seamless omnichannel fulfillment and how to implement it.