In-store fulfillment solution fof delio by Zabka

Fast & customer-centered food delivery at the desired time

About Lite e-Commerce & delio by Zabka

Lite e-Commerce focuses on creating technology, building products and managing e-commerce operations. The launch of delio – supermarket online is the next step – after the quick commerce service Jush – towards building the company’s market potential.

eCommerce & new technology


Warsaw, Poland


Business Model: delio by Zabka

To enter the growing market of food delivery, Lite e-Commerce has launched a new service called delio – supermarket online. delio – aimed at busy urban dwellers with tight schedules – delivers a wide range of products, both food and non-food (cosmetics, house-cleaning products, pet food), at very affordable prices. The unique selling proposition of the service is combining the width of the product product mix with speed: delio makes same-day-delivery possible – and easy. The customer picks a preferred one hour time slot on the same or the next day. For order fulfillment delio introduced an online shop, opened its own picking facilities in the form of dark stores and uses zero-emission electric scooters for delivery. delio started in Warsaw, is now present in Cracow, Gdansk and Sopot and will be expanding into more cities in Poland successively.

Eastern Europe


B2C Delivery Service

Business Model

Food & consumer goods


The challenge

custom / Kundenzufriedenheit

Create a comfortable customer experience

Create an easy and time-saving solution that convinces especially non-tech savvy convenience shoppers


Establish easy & efficient processes

Establish an intuitive app that ensures a quick picking process and easy courier integration

custom / Modular

Introduce a flexible & scalable solution

Establish a future-proof solution that is based on a scalable and customizable IT tech stack

Expectations on the fulfillment system

Modern software-as-a-service approach

  • Schnelle Integration in andere Systeme und schnelle Inbetriebnahme
  • Leistungsfähige, API-basierte Plattform, die eine einfache Implementierung und kundenspezifische Entwicklung von Funktionen ermöglicht
  • Stabile Performance der Plattform, auch bei Nachfragespitzen

Reliable, efficient and easy-to-use product

  • Intuitive Benutzeroberfläche
  • Geringer Schulungsaufwand
  • Digitaler Support beim Übergabeprozess an eine Kurierflotte

Cooperative working approach

  • Unterstützung bei der Einführung digitaler Prozesse
  • Partner mit Erfahrung in der Lebensmittelbranche und Prozess-Know-how, beratender Ansatz und Austausch auf Augenhöhe

Customers expect fast, ultra-modern and convenient online solutions that are tailored to their daily needs. fulfillmenttools helps us to offer new quality in the “express same-day delivery” market. delio’s goal is to deliver a wide range of products at affordable prices very quickly. We offer our clientbase the fastest delivery in this sector, even within an hour of placing an order. This is our response to the lack of free time, which has become a sign of the modern world.

— Wojciech Krok, CEO Lite e-Commerce

The fulfillmenttools solution


Provide an intuitive and easy-to-understand in-itore fulfillment solution including order overview, picking module and handover app

Consultation in establishing digital processes by sharing best practices from the German eFood market leader REWE


Introduce an end-2-end commerce process with only 4 providers

Customization of the in-store fulfillment solution to meet the needs of the customer

Exploit your sales potential

Get in touch with us. We look forward to a personal conversation and will be happy to consult you.

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