Click & Collect
Typically, three types of Click & Collect models are distinguished
Click & Collect In-Store
Click & Collect In-store refers to a Click & Collect service in which the customer collects directly from the retailer’s store, typically in specially designated Click & Collect areas of the store.
Click & Collect Near-store
Click & Collect Near-Store refers to a Click & Collect service in which the customer picks up near the retailer’s store. Typical for this form of Click & Collect are Pick-up Lockers in the immediate vicinity of the retail store or the curbside pickup, which is particularly popular in the USA.
Click & Collect Stand-alone
Click & Collect Stand-alone is a service where the pick-up point is completely separate from the retail store. This form of Click & Collect service is often offered in rural areas where there is insufficient retail infrastructure.
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