Whitepaper
eFood: How to overcome challanges of grocery retail
Read in our whitepaper, how online food trade has been developing, what customers wish for when buying food online, how retailers solve their fulfillment challenges, why fulfillmenttools’ platform technology is ideal for eFood retailers and how you can benefit from our process know-how through our REWE origin.
All you need to know about Distributed Order Management
Read our Ultimate Guide to find out how DOMS will leverage your business and understand it’s central role in modern omnichannel retail and e-commerce operations.
Optimize your customer journey in furniture retail
Read our whitepaper to find out how to overcome the major challenges of furniture retail and how to optimize your customer journey with an order management system.
Find your omnichannel strategy for long-term success in the DIY sector
Find out how to meet the biggest challenges of the DIY sector by creating inventory transparency, reducing costs through optimized order routing and optimizing your customer experience.
Efficient omnichannel fulfillment made easy with fulfillmenttools solution
Learn in our whitepaper, how to streamline your on- and offline business with our Next Generation Order Management and how the four fulfillmenttools product modules support your omnichannel fulfillment strategy.
Exceeding customer expectations with omnichannel fulfillment in luxury
Learn why it is important to offer a best-in-class shopping experience, how to optimize the journey for you and your customers and
how to enhance all processes with fulfillmenttools – from incoming online orders to returns.
Mastering the challenges of fashion retail with omnichannel
Learn how to master industry specific challenges such as returns management, checkout information, faster deliveries and reducing seasonal stock, what the benefits of an omnichannel strategy are and how to choose the right technology.
Creating Seamless Customer Journeys - How to be successful with Click & Collect
Learn in our whitepaper how to successfully enter the omnichannel business with click-and-collect, why customers prefer a click-and-collect service, what advantages click-and-collect offers retailers and which factors to consider when implementing click-and-collect.
Study: Tested Click & Collect of 99 retailers
Within the scope of a mystery shopping study, we have inventigated the Click & Collect offers in the German fashion industry. For this purpose, the Click & Collect shopping experience at various fashion retailers was assessed by test purchases from the customer's point of view. Read in our study, all about omnichannel gaps and how to create a seamless customer journey.
Omnichannel fulfillment: Benefitsfor retailers
Read in our whitepaper how seamless omnichannel fulfillment can create sustainable value for you and your customers, improve your profitability, and streamline your operations.
Seamless omnichannel fulfillment - a key success factor in retail digital transformation
Read in our whitepaper how omnichannel fulfillment fits into your digital transformation strategy, how omnichannel fulfillment connects you online and offline business, why automated omnichannel fulfillment is crucial and more about the challenges of omnichannel fulfillment.
Optimize your omnichannel strategy in 5 steps
Read in our whitepaper why omnichannel fulfillment strengthens your competitiveness, how to make your omnichannel fulfillment profitable and which advantages omnichannel fulfillment offers you as a retailer.
Software as a success factor in omnichannel fulfillment
Read in our whitepaper how eCommerce and omnichannel are driving digitisation in the retail sector, why modern software architecture is crucial for optimal omnichannel fulfilment, which criteria you should consider when selecting software solutions and how to combine maximum customisability and performance with a modern software architecture.
Ship-from-Store: Using stores as micro hubs to accelerate your deliveries
Learn in our whitepaper how to make your eCommerce fulfillment more flexible, use your stores as mini-shipping warehouses, supply your customers faster than the competition does and how to reduce your out-of-stock and your ecological footprint.
Further information

Get deeper insights into our solutions with our product demo videos
Do you want to get a deep dive into our products? In our video series fulfillmenttools solutions, our Solution Consultant Andreas Runschke gives you hands-on insight into how our solutions work.

Find out more about order management, retail tech & corporate culture in our blog
On our fulfillmenttools blog you will regularly find new articles and insights about order management, retail tech and corporate culture - written by our fulfillmenttools experts and our business partners.

Read the success stories of selected customers
Discover how organizations, across all business models and industries, use fulfillmenttools to unlock the full potential of their fulfillment processes – from order management, to store fulfillment and returns.
Contact us
Would you like to know more? Send us a message - we look forward to a personal conversation and will be happy to discuss your options.
Contact us
Would you like to know more? Send us a message – we look forward to a personal conversation and will be happy to discuss your options.
Contact us
Would you like to know more? Send us a message – we look forward to a personal conversation and will be happy to discuss your options.














